Energy-related updates, programs and services –including Utility Assistance Services– are available to Members of the Illinois Retail Merchants Association (IRMA) regardless of their procurement decisions.
Since its inception, IRMA has gone the extra mile assisting Members with all issues affecting their electric and gas services, helping to navigate and direct Members to the right people, the right resources, and the right information in a timely fashion.
IRMA assists Members in their efforts to access help with billing and service issues, helps Members navigate ‘new construction’ protocols, stays current on energy data tools provided by our utilities, and more.
Most importantly, we work to ensure Members receive accurate information knowing the wrong information can have costly implications.
Members are also provided information about, and assistance with, Energy Efficiency Programs such as available incentives and rebates, and special programs and opportunities provided through Illinois utility companies; below are links to these programs.
If you have a question or need assistance with a utility issue, contact us!

https://www.ameren.com/illinois/csc
Emergency
1-800-755-5000
Representatives are available for Emergency Assistance 24 hours a day, 7 days a week
Hearing Impaired Phone: 711
Customer Service for Business: 1-800-232-2477
Hours 7:00am-7:00pm, Monday through Friday
Energy Efficiency Initiatives
https://amerenillinoissavings.com/
Access Your Ameren Illinois Account Information
https://www.ameren.com/Account/Login?target=https%3A%2F%2Fwww2.ameren.com %2Fprot%2Fcommon%2Faccountdetails
Additional Contact Information
https://www.ameren.com/illinois/contact-us

Emergency
1-800-Edison-1 (1-800-334-7661)
Representatives are available for Emergency Assistance 24 hours a day, 7 days a week
Hearing Impaired TTY: 1-800-572-5789
Customer Service for Business: 1-877-4-ComEd-1 (1-877-426-6331)
Hours 7:00am-7:00pm, Monday through Friday
Energy Efficiency Initiatives
https://www.comed.com/WaysToSave/ForYourBusiness/Pages/Default.aspx
View or Download Account Usage Data
https://secure.comed.com/MyAccount/MyService/Pages/UsageDataTool.aspx
Additional Contact Information
https://www.comed.com/MyAccount/CustomerSupport/Pages/ContactInformation.aspx

https://www.nicorgas.com/business
Customer Service Including Emergencies
1-888-Nicor4U (888-642-6748)
Hearing Impaired TTY: 1-800-942-9727
Service Center for Business
https://www.nicorgas.com/business
Energy Efficiency Assessments, Rebates, Incentives, and More
https://www.nicorgasrebates.com/your-business

https://accel.peoplesgasdelivery.com/business/default.aspx
Gas Emergencies: 1-866-556-6002
Hearing Impaired TDD: 1-866-556-6007
Customer Service for Business: 1-844-889-3501
Hours 7:00am-7:00pm, Monday through Friday
Energy Efficiency Program
Program Overview
https://accel.peoplesgasdelivery.com/business/rebates.aspx
Rebates and Incentives (including schedule an appointment for a free energy assessment and installation of free energy-saving products), call 1-855-849-8928 or visit: https://accel.peoplesgasdelivery.com/secure/ssl/business/rebates.aspx

https://accel.northshoregasdelivery.com/business/default.aspx
Gas Emergencies: 866-566-6005
Hearing Impaired TDD: 866-566-6007
Customer Service for Business: 1-844-889-3502
Hours 7:00am-7:00pm, Monday through Friday
Energy Efficiency Program
Program Overview
https://accel.northshoregasdelivery.com/business/rebates.aspx
Rebates and Incentives (including schedule an appointment for a free energy assessment and installation of free energy-saving products)
Call 1-855-849-8928 or visit: https://accel.northshoregasdelivery.com/secure/ssl/business/rebates.aspx